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I have used them and they got me a deal that my TA could not touch.

I just booked with Irene for July. She was very nice, answered all my questions, and came up with a great price. I'm happy.

Ayman & Laura
We booked with Vera for our April vacation. 3 rooms, 7 people, 9 days/8 nights. Vera was able to get us pricing that we could not find anywhere else. The service and response was fast, efficient and unbelievable. Made my life very easy to book for all of us. We are receiving a refund of more than $1,100 due to the pricing change. We will use it for our 2009 Cozumel trip. Vera, she is truly a wonderful and great agent.

I booked our honeymoon in Nov through Irene. Very happy with everything. I can't wait for our trip.

I booked today with Vera and was very happy with the price and service. This time, we are taking our kids for the first time. We aren't used to the cost for a vacation for a family of 4 so I was really shopping around for prices. I emailed Irene and Vera back and forth for an entire day before making a decision. They returned all emails extremely promptly. I think we received a really great price...nobody else came close.

I just had to leave great feedback for Vera!! She has been a great resource in booking our trip. She even was able to offer us a better deal right after we booked and prices dropped several hundred in the next few days. I'm so pleased with my experience and just wanted to pass along the FABULOUS job. Thanks so much!!!

Just wanted to leave positive feedback for Irene, she is the best, I had my vacation on hold with another travel agent who lied to me and charged my husbands card without permission. I spoke with Irene who saved me over $400.00 she answered all my questions without hesitation. I would highly recommend this travel agency, you will not get a lower price anywhere.

Irene just booked me and my husband and is booking a friend from work, her friend and my friend's sister-in-law for the same trip. She made what would have been a frustrating process much, much easier, and the price was the best!

I too would like to give these guys a Thumbs Up for great service. Back in January when I decided to give the travel service a try, I agree that by far the Service Level of Irene was outstanding. She was excellent at getting back to me, always provided her honest opinion of tough questions I have recommended this service to several of my co-workers and they are planning to make arrangements for Fall and Winter holidays this year. Thanks again for such great work and for me to once again feel confident in utilizing an outstanding and trusted source.

I'll also give this travel agency a big thumbs up. Just booked my two weeks at the Lindo for Nov. 29- Dec. 13 and both Vera and Irene were very helpful and saved me over $300 from my regular TA's best price.

We just booked our Grand vacation out of Toronto Alex. He was friendly and very helpful and we got the package cheaper than anywhere else. Now we just have to wait until February for some R&R.

I used Vera to book my honeymoon at the grand and I am very pleased. I would recommend them.


Thank you guys for getting me the best price to be found for a trip! They really go the extra mile. In these economically challenging times its good to know you can still get a good deal from an honest vendor for an affordable vacation. A special thanks to Yuri who accomplished what others could not.

I'm very happy with this travel agency! Irene was very helpful in guiding us and answering questions. This is the first time in 7 years I haven't used my TA; she just couldn't beat her price.

I booked our Punta Cana vacation 10 months in advance through Irene. I bought the insurance and it paid for itself when the price of the vacation dropped. Irene gave us a good price at that time and as our trip approached, she was able to refund us $467!!! I was very reluctant to use this on-line agency as I have heard horror stories of internet fraud. I would very much recommend BYO travel agents and will use them again.

We are both incredibly pleased with how professional BYO Vacations went about booking our land only package, not to mention the incredible price. We booked our trip with Irene, she even emailed to let us know our vacation price dropped by $400.00 before we made our final payment, how is that for service. I have booked 4 vacations with others in the past. Now that we know the wonderful job they did there is no reason to look to others. Definitely some of the best at their jobs and always looking out for their customers.

Just wanted to give an extra special thanks to Vera once again. She's been working real hard and was able to give us great service at the same time, as always. THANKS.

Kudos, as usual, to Yuri for making our booking to Jamaica fast, efficient & at a great savings! You guys are the best.

I would like to thank Yuri, for my first trip to Jamaica in August. Your professional and prompt service was excellent. After getting price quotes from various travel agencies, your agency offered me the best value and superseded where others could not. I will definitely book with you again and look forward to becoming a loyal customer.

We were very happy with the service given to us by Irene for our trip. We could not find a better price anywhere. Of course, we were pleasant surprised when we checked in at the Maya that we were offered an upgrade to the Grand that we couldn't refuse. We will definitely book our next vacation with Irene.

We booked our return trip to the Grand and it was about $400 cheaper than anywhere else....then yesterday I got a call from Irene that we were going to save another $350! She was very patient with my sister and I while we conferred back and forth about everything! We still have time for it to drop even more! woo hoo! I have been VERY pleased with the service I have received from this TA!

BYO COMES THROUGH AGAIN! Ok so its been a challenging year financially and I called Yuri looking for a deal and presto! Barcelo here I come; thanks to Yuri! Got a deal that I could not afford NOT to take. Thanks once again!

I've only booked with them once, but they were great. Yuri was very helpful and efficient. I pretty much always book with online agencies, whoever has the best price. For my upcoming trip, Yuri had a better price than any of the other five agencies I comparison shopped.

Irene rocks! We just booked with her for April 5 - 11 for the Rose Hall Suites. Irene was able to not only match, but beat a competitors price. Thank you so much Irene!!! We can't wait for our trip!

Irene just helped us book for our Jan trip to the Grand Rose Hall. Beat everyone we contacted hands down. Thanks again Irene!

Vera, has been able to beat any price that I found. My local TA couldn't touch her price for our last two vacation destinations; see what they can do for you.

I booked 2x with Byo (spoke to Yuri) both times he bested Apple, Funjet and beach destinations. Go get a price from any online T/A you desire, then call them with the pricing (be sure to have the exact travel dates, flights etc) and see what they can do.

I would like to thank Vera for the help she gave my niece and nephew on setting up the vacation with us this summer.

We have been using Vera for our reservations for over 2 years and we just got a pleasant surprise. She called to say that we would be getting a reduction in our package price because hotel has dropped its rates. I think it's great that they are no just about profits, but that they are looking out to give us the best pricing and satisfaction. So you can be assured of the best deal without having to do a lot of comparison shopping. More businesses should use their fantastic business model.

We just want to thank Irene for doing such a great job booking our trip! We can't wait until we hit the Suites in Jamaica...Even with all of the price drops, our price still has not been beat! Thanks again, Irene!!

Well, as usual, NO ONE can beat Yuri's pricing. Yuri always gets it right. Booked our March Grand Rose Hall & saved alot of $$$$$$. Thank you!

Vera just told me that are whole group got upgraded at no extra cost.

Please pass along a big thank you to all (Yuri, Vera) for really going above and beyond in this matter. I know of no other travel agency that would have gone to the extents that your group did to please a client, it is truly appreciated and we know you did not have any obligation to do what you did for us. Needless to say we will be booking through you in the future. I will not go into the details but what they did was over and above what anyone could possibly expect. I encourage anyone do not hesitate in using this travel agency.

My husband and I just booked our fourth trip to Cozumel. The price we received was the absolute lowest and Yuri was just terrific. Our travel documents arrived in just a few days. They are made into a travel book and arrived in a zip top folder which makes it so easy to keep everything organized. We know the trip will be fantastic and wanted to say to Yuri for making the travel arrangements so easy.

We booked through Vera for our vacation in October. She got us a terrific price - cheaper than anywhere else on line! This is the 2nd time we have booked through them & they are great. Also, congratulations to Irene on her new baby!

We are from Vancouver Canada and have booked with Irene twice and were VERY pleased with the price and service. No addition charges except for insurance. They is also a price guarantee! if the price drops before you go, they will refund you the difference.

I just hung up with Irene and booked a September trip (first time with this travel agency); her price was the best. I've been researching for months with 5 different operators and they couldn't beat her price. I'm very happy and pleased with how patient Irene was with all my questions.

Irene is great. I have booked twice with her this year without problem. There are no hidden fees...what you are quoted is what you pay. Wonderful company. Never a problem. Happy travels!

Booked our January Grand Rose Hall trip with Irene! I cannot say enough about the care and effort put in to getting us a great price. I tried with the travel agent we have used for over 5 years and she couldn't touch the price! (more than $500 difference to the best price our agent could find). I will call Yuri to book our next trip! Thank you Yuri for the time, effort and care put into planning this trip.

Yes, we have used them several times and they have always gotten us good prices and trouble-free travel arrangements. We plan to use them again this fall if we go back to Playa. They also offer very good travel insurance, which is advisable especially if you are traveling during the summer or fall. Not all travel agents seem to do this.

Yes, Yuri has ALWAYS gotten the best price...I'm not sure how...but I am not complaining.

We booked with Vera last night. She is SO helpful. Got a GREAT price !

Yes. I just used this travel agency a couple weeks ago to book a one week at the Lindo in November. They saved me a couple hundred dollars and Irene was very friendly and helpful.

Kudos to Yuri! Great service, unbeatable prices, super source of information and "secrets" about the resort. We will book with you again!

Thank you Vera! Great deal, lovely to work with and very helpful. I look forward to planning many vacations with you.

Hello Yuri, I just wanted to thank you for putting together our vacation package. We just got back from Grand in Punta Cana two days ago and wanted to let you know what a great job you did. There was champagne and flowers waiting for us in the room - our room was great! And the shuttle service was easy. Thanks again so much - we will definitely keep you in mind for our next vacation!

Dear Vera, Thanks so much for everything!!!! You are the best. I've been all around the world and this was simply the best vacation ever!!!!
Everything went smoothly from pick-up to drop-off. We've decided to make this a yearly event so we will be contacting you shortly to book in advance.

Once again, Irene was AWESOME! Fabulous second trip to Jamaica. When we arrived we were treated like family! Upon check in Stefanie informed us that we had a better room than what we booked! Top floor closer to the beach and awesome view! Met a lot of people who discussed package deals that they had booked. I passed on info for them to book next time with Irene. Cannot beat their service, treatment of you and most of all the best deals by far! Thank you once again!

My husband and I travel on 2 big trips a year. I have always used my local travel agent to book, but with my recent research on the Grand, have found this travel agency. I was very hesitant at first to book with a company over the phone but I went ahead with it anyway because IRENE was able to get me a great price. This trip is extremely important to my husband and me because we are taking my family with us this time to show them the grandness of the grand! Irene was knowledgeable on the resort and was able to book us three rooms and transportation. After final payment, we received our travel documents immediately. The documents came very organized and neat. I appreciate this as I am an organized person and like everything perfect when I travel. I am extremely pleased with the service that Irene has given me thus far. She has answered countless questions and emails in a very professional manner. For anyone who is hesitant...please don't be...so far so good. Irene also was able to make a room request for our entire party which I also greatly appreciated and hope it goes through! I will be sure to leave more feedback when we return from our trip- on here and other travel review websites. This agency has professional, friendly, and knowledgeable staff. I will be sure to give them all of my business (along with recommendations to my family, staff, coworkers, and friends). Look forward to my next review when we return! Thanks for great job!

We just returned from our Mexico vacation that we booked through Yuri. He did an outstanding job answering all of our questions in a timely manner and quoted a great price. I will certainly not hesitate to book through them my next trip. Thanks for a great trip..

We just returned from our vacation and I wanted to thank you for putting together such an excellent itinerary for us. Everything went perfectly. Even the stop-over in Atlanta on the way home was perfect. At first I thought the two-plus hours might be a lot, but with customs and re-checking our bags, the time was well spent. We flew premium the whole trip and our room was upgraded to an ocean front room as you requested. Thanks so much for making this trip so easy. Thank you, Yuri!

I do shop around to compare prices and properties but always come back to Irene. She is patient and helpful, an agent on your side.



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